Returns & Refunds Policy
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Returns & Refunds Policy
This Returns & Refunds Policy describes how Status Bags (“we”, “us”, or “our”) handles returns, exchanges, and refunds for products purchased from Status Bags By making a purchase through our Site, you agree to the terms outlined in this policy. If you do not agree, please do not complete a purchase or use our services.
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Returns
We want you to be fully satisfied with your purchase. If for any reason you are not happy with your order, you may request a return within 7 days of receiving your item, subject to the conditions below:
Items must be unused, in original condition, and in original packaging with all tags attached.
Proof of purchase (order number or receipt) is required.
Returns must be initiated by contacting us at \[your customer service email/contact page].
Return shipping costs are the responsibility of the customer unless the item was received damaged or incorrect.
We reserve the right to refuse returns that do not meet the above conditions.
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Refunds
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed to your original payment method within 7–10 business days.
Original shipping charges are non-refundable unless the return is due to our error (e.g., defective or wrong item).
You will receive an email confirmation once your refund is issued.
Please note that your bank or credit card provider may take additional time to post the refund.
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Exchanges
We currently do not offer direct exchanges. If you wish to exchange an item, please return the original item for a refund and place a new order for the desired item.
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Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with your order number and photos of the item and packaging. We will work to resolve the issue promptly.
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Non-Returnable Items
The following items are not eligible for return or refund:
Final sale items
Gift cards
Personalized or custom-made items
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Contact Us
If you have any questions about our Returns & Refunds Policy, don't hesitate to get in touch with us
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